


FAQ
How long will it take to receive my order?
We typically ship in 1-5 business days (Mon-Fri). And you will receive your order in 10-15 business days (Mon-Fri). Please know that we are doing the best we can to get orders out promptly.Â
Can you tell me more information about your products?
We work hard to include as much information about our products in our product descriptions on the product page, but if there’s something more specific you’d like to know please contact us. The admin Email is hubenvalve@gmail.com
What is your return policy?
We want you to be thrilled with your purchase and come back for more.
Each of our products is strictly tested before delivery.
If it is due to a malfunction of our product that makes it unusable, we will replace the parts or goods for you.
If the goods are returned or lost because you did not receive the courier's call or email in time, we cannot refund.
If the goods are lost or damaged due to force majeure (typhoon, fire and other extreme situations), we cannot refund.
If you have used it for a long time and there is a slight leak due to wear of the seal ring, in this case we will specify how you can replace the seal ring and continue to use it.
If for your own reasons you simply do not want the product anymore, we cannot refund you.